Privacy Policy
1. Information We Collect
- We may collect the following personal information when you use our website, contact us, or book services
- Name, email address, and phone number
- Billing and payment details
- Event information (e.g., location, type, date)
- Any media you submit for production (e.g., photos, videos, scripts)
2. How We Use Your Information
- We use your information to:
- Provide livestreaming and video production services
- Communicate with you about your booking or enquiry
- Send invoices and process payments
- Improve our website and services
- Share final content or deliverables
- (If permitted) share clips for promotional purposes
3. Storage and Security
Your data is stored securely and only accessible by authorised personnel. We retain data only for as long as needed to deliver our services and comply with our legal obligations.
4. Sharing Information
- We do not sell or rent your personal information. We may share your data with:
- Payment processors (for transactions)
- Video hosting providers (to deliver livestreams)
- Law enforcement if required by law
5. Cookies and Tracking
Our website may use cookies and analytics tools to track user behaviour, improve usability, and measure performance. You can manage cookies in your browser settings.
6. Your Rights
You can request access to, or correction of, your personal information at any time. You may also request to have your information deleted (where legally allowable).
7. Contact
- For questions about your privacy or to submit a request, contact
- Email: support@livestreamco.com.au
- Address: 10 Green Pl, Durack QLD 4077, Australia